Privacy Policy
Last Updated: Jan 23, 2025
At Aris and Bearares, and our Affiliates ("Aris and Bearares" or "We"), the protection of your personal information is a matter of utmost importance. This Privacy Policy details our practices regarding the information we collect when you interact with our websites displaying this policy (referred to collectively as the “Domains”), our software applications for computers and mobile devices that link to this policy (the “Apps”), our official social media presence on platforms such as [Aris and Bearares Facebook Page], [Aris and Bearares LinkedIn], [Aris and Bearares YouTube], and [Aris and Bearares LinkedIn Company Page] (referred to collectively as the “Social Media Channels”), and our various online and offline services. It also pertains to HTML-formatted electronic mail we send that includes a link to this Policy (collectively, encompassing the Domains, the Apps, and the Social Media Channels, the “Sites”). By accessing or using our Sites, you indicate your understanding and acceptance of the practices described within this document.
This Privacy Policy does not extend its purview to the procedures of external entities that Aris and Bearares does not own or control, nor to individuals who are not under our employment or management.
Furthermore, this Policy excludes information we handle on behalf of our service subscribers when acting in the capacity of a service provider. This includes data obtained through Aris and Bearares Marketing Automation Software Services or other Aris and Bearares offerings, including any applications designed for subscriber use (referred to collectively as the “Services”). Such information is governed by the stipulations set forth in the relevant service agreement, and not by this Privacy Policy.
Regarding Legal Compliance in Japan:
We are dedicated to managing your personal data in accordance with the Act on the Protection of Personal Information (APPI) and other pertinent Japanese legal mandates and guidelines. This includes securing your explicit consent for the collection and utilization of personal data, providing transparent information concerning data processing objectives, and implementing suitable security protocols.
Should you wish to obtain a copy of this Privacy Policy, please reach out to our dedicated Privacy Team at sales-support@arisbearares.com.
1. Categories of User Information Collected by Aris and Bearares:
• Personal Data: This category includes details that specifically identify you or can be reasonably used to ascertain your identity, such as your name, professional title, company affiliation, area of expertise, physical mailing address, telephone contact details, or electronic mail address. When you provide us with Personal Data concerning other individuals in connection with our Sites, you represent that you have obtained the necessary permissions to do so and to allow our utilization of that information as outlined in this Privacy Policy.
• Other Data: This encompasses any information that does not directly reveal your specific identity or directly relate to an identifiable person. Examples may include specifics about your browser and device, application usage patterns, data acquired via cookies and similar tracking technologies, demographic details you voluntarily submit, or anonymized, aggregated information. We employ this data to facilitate the effective operation of our Sites and for the additional purposes detailed below.
• IP Address: Your “IP Address,” a unique numerical label automatically assigned to your computing device by your Internet Service Provider (ISP), is automatically recorded by our servers, along with the timestamp of your Site visit and the particular pages you accessed. This is a common practice employed by numerous online platforms. Aris and Bearares utilizes IP Addresses to analyze trends in Site usage, diagnose technical malfunctions within our server infrastructure, effectively administer our Sites, and gain insights into the geographical distribution of our user base.
2. Methods Employed by Aris and Bearares to Gather Information:
• Personal Data: We and our authorized service providers may collect Personal Data through various means, including:
• Direct Engagement via Our Sites: We may collect Personal Data when you request product evaluations or demonstrations, register for web-based seminars, contact us with inquiries, subscribe to our electronic newsletters, download informational resources (e.g., white papers), or establish an account to access our Sites.
• Offline Interactions: We may collect Personal Data from you during in-person engagements, such as when you attend our organized events, through discussions with our sales personnel, or when you interact with our customer support representatives.
• Voluntary Provision by You: Aris and Bearares may collect details such as your geographical location or preferred modes of communication when you willingly provide this information. Unless combined with Personal Data, this information does not inherently identify you or other users of our Sites. Please be aware that the provision of Personal Data is entirely at your discretion, and any information you choose to share with us is based on your explicit consent.
• External Information Sources: To optimize our ability to deliver relevant marketing content, offers, and services tailored to your interests, we may obtain information about you from publicly accessible records, collaborative marketing partners, social media platforms, and other external entities.
• Other Data: We and our service providers may collect Other Data through various technological mechanisms, including:
• Browser and Device Specifics: Certain technical attributes are automatically collected by the majority of browsers or devices, such as your Media Access Control (MAC) address, the type of computer you are utilizing (e.g., Windows or macOS), screen display settings, operating system name and version, device manufacturer and model identification, language preferences, internet browser type and version, and the specific designation and version of the Sites (such as our Apps) you are currently using.
• App Usage Analytics: When you download and utilize our Apps, we and our service providers may monitor and compile data regarding your interaction with the App, including the precise date and time your device accesses our servers and the specific data and files downloaded to the App based on your device's unique identifier.
• Cookies and Similar Tracking Technologies: We may utilize cookies and comparable technologies to gather Other Data. We may engage third-party advertising networks to present advertisements on other websites that may align with your interests, based on your browsing behavior on our Sites and other online platforms. These partners may employ cookies or similar tools to monitor your online activity. Aris and Bearares does not respond to automated browser signals concerning tracking, including ‘do not track’ requests. Furthermore, we employ Microsoft Clarity to gain insights into user engagement on our website to enhance our service offerings and advertising strategies. By using our site, you explicitly consent to the collection and processing of this data by both us and Microsoft.
• Web Analytics Services: We also employ web analytics services, currently including Google Analytics (GA4). Google Analytics, a service provided by Google Inc. ("Google"), utilizes cookies and similar technologies to analyze how users interact with our Domains. Information generated about your engagement with the Domains (including a truncated IP address) is transmitted to and stored by Google on servers located in the United States. This information is used to assess visitor behavior on our Domains, generate statistical reports on Domain activity, and provide other services related to website and internet usage. Google may also collect data regarding Domain visitors' activity across other websites. For further details or to manage your preferences concerning Google Analytics, please visit: https://tools.google.com/dlpage/gaoptout .
• Data Aggregation: Aggregated Personal Data does not directly identify you or any other Site user (for example, we may compile data to determine the proportion of users within a specific geographical area).
3. Our Utilization of Your Personal Data:
We may employ Personal Data for the following purposes:
• To respond to your inquiries and fulfill your requests, such as delivering requested materials, newsletters, and details about our products and services.
• To furnish you with essential administrative communications, including updates to our Sites, terms, conditions, and policies.
• To facilitate seamless communication with you and provide comprehensive customer support.
• To disseminate marketing communications, including electronic mail and SMS (where legally permissible), that we believe may be of relevance to your interests.
• To customize your experience on our Sites by presenting content and offers specifically tailored to your preferences.
• To enable your participation in contests, and similar promotional events, and to administer these activities effectively. Please carefully review the specific rules of these promotions, as they may contain supplementary details regarding the utilization and sharing of your Personal Data.
• For our fundamental business operations, including data analysis, audits, fraud detection and prevention, the development of new products and services, the refinement and modification of our Sites and services, the identification of usage patterns, the evaluation of the effectiveness of our marketing campaigns, and the overall management and expansion of our business endeavors.
• As deemed necessary or appropriate:
(a) Under applicable legal frameworks, including laws outside your country of residence;
(b) To adhere to legal obligations and judicial mandates;
(c) To respond to lawful requests from public and governmental authorities, including those situated outside your country of residence;
(d) To enforce our terms of service and other contractual agreements;
(e) To safeguard our operational activities and those of our Affiliates;
(f) To protect our rights, privacy, safety, or property, and/or that of our Affiliates, you, or other individuals; and
(g) To pursue available legal remedies or mitigate potential liabilities.
4. Our Practices for Sharing Personal Data:
The information we collect about our users is an integral aspect of our business operations. We only share your Personal Data in accordance with the practices delineated within this Privacy Policy.
• Our Subsidiaries and Affiliates: We may disclose Personal Data to our subsidiaries and affiliates for the purposes articulated in this Privacy Policy. Aris and Bearares, serves as the responsible entity for managing the jointly utilized Personal Data.
• Third-Party Business Collaborators: Aris and Bearares collaborates with a diverse range of businesses to market or sell our offerings. In certain instances, these collaborators operate within our Sites. We may share Personal Data with these collaborators for the aforementioned purposes. Some collaborators may jointly sponsor events and other promotional activities with Aris and Bearares. We may share Personal Data with these co-sponsors when you register for such events or promotions, enabling them to send you marketing communications and information that may align with your interests, as permitted by applicable law.
• Service Providers: We engage external companies and individuals to perform specific tasks on our behalf and may share your Personal Data with them to deliver products or services to you or to facilitate communication with you (e.g., for marketing initiatives or special offers). Examples include the removal of duplicate entries from customer databases, data analysis, marketing assistance, billing and invoicing processes, payment processing, technical support provision, customer service delivery, and analysis pertaining to our products or services. We contractually obligate these service providers to maintain the privacy, confidentiality, and security of your Personal Data.
• Aris and Bearares Blog and Social Media: Personal Data may be disclosed by you through your interactions with our Sites, including message boards, chat functionalities, profile pages, blogs hosted at [Aris and Bearares Blog], and our Social Media Channels. This information may become publicly accessible through search engines or other public platforms and may be accessed or indexed by external parties. Please exercise discretion when posting information you do not intend to be widely accessible.
• Business Transitions: In the event of a business transition, such as a reorganization, merger, asset sale, joint venture, assignment, transfer, or other disposition of all or a portion of our business, assets, or equity (including in bankruptcy proceedings), Aris and Bearares may disclose Personal Data to the relevant external party.
•Protection of Aris and Bearares and Others: We may disclose Personal Data when we believe in good faith that such disclosure is necessary or appropriate:
(a) Under applicable legal frameworks;
(b) To comply with legal processes;
(c) To respond to lawful requests from public and governmental authorities;
(d) To enforce our terms of service and other agreements;
(e) To safeguard our operational activities and those of our Affiliates;
(f) To pursue available legal remedies or limit potential liabilities; and
(g) To protect the rights, privacy, property, or safety of Aris and Bearares, our employees, our Affiliates, our users, or other individuals or entities. This includes exchanging information with other organizations for the purposes of fraud prevention and the reduction of credit risk.
5. Our Practices for Handling Other Data:
We may utilize and share Other Data for any lawful purpose, unless such use or sharing is restricted by applicable legal requirements. If we are legally obligated to treat Other Data as Personal Data, we will then utilize and share it in accordance with the guidelines established for Personal Data within this Policy.
In certain instances, we may integrate Other Data with Personal Data (for example, associating your name with your geographical location). Should we do so, the combined information will be treated as Personal Data for the duration of its combined state.
6. Security Protocols Employed by Aris and Bearares to Safeguard Your Personal Data:
We have implemented a comprehensive suite of organizational, technical, and administrative safeguards designed to protect Personal Data within our technological infrastructure, including security protocols aimed at preventing unauthorized access to our systems. While we undertake commercially reasonable measures to secure your Personal Data against loss, misuse, unauthorized access, modification, and disclosure, it is crucial to acknowledge that no online security measures or protocols can be guaranteed to be entirely impervious to intrusion or unauthorized access. Consequently, a degree of inherent risk is always associated with the online sharing of Personal Data. If you have reason to believe that your interaction with us is no longer secure (for example, if you suspect that the integrity of your account has been compromised), please promptly notify us using the contact information provided in the “Questions, Concerns, or Complaints” section below.
7. Your Entitlements Regarding Access, Correction, Amendment, or Removal of Your Information:
Should you wish to access, correct, amend, remove, or restrict the utilization or disclosure of any Personal Data about you that has been collected and stored by Aris and Bearares, please inform us by contacting [sales-support@arisbearares.com] with your specific request. We will review and respond to your request in accordance with applicable legal mandates.
For security reasons, we will only address requests pertaining to the Personal Data associated with the specific electronic mail address you use to submit your request, and we may need to verify your identity before processing your request. We will endeavor to respond to your request within a period of 45 days.
Please be aware that we may be required to retain certain information for record-keeping obligations and/or to finalize any transactions you initiated prior to submitting your access, change, or deletion request.
8. Duration of Personal Data Retention by Aris and Bearares:
We will retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is mandated or permitted by applicable legal statutes.
9. Your Options Concerning Your Information:
You maintain the prerogative to withhold certain information. However, should you elect to do so, our capacity to fully address your inquiries or provide comprehensive services to you may be limited.
You may opt out of receiving marketing communications from Aris and Bearares or our Affiliates by sending an electronic mail message to [sales-support@arisbearares.com], or by utilizing the unsubscribe or opt-out mechanism provided within our electronic mail communications.
10. Notice Regarding Minors:
Our Services are intended for a general audience, and we do not intentionally direct any of our content specifically at children under the age of 13 years. We understand and are committed to respecting the sensitive nature of children’s privacy in the online environment. If we become aware or have reason to suspect that a user of our Services is under the age of 13, we will take immediate steps to delete any personal information associated with that user’s account. Special Provision for Citizens and Residents of the European Union: Citizens of the EU who are under 16 years of age may provide personal information only if explicit consent is given or authorized by the holder of parental responsibility for the child.
11. External Websites:
Our Services may feature hyperlinks to other third-party websites. We assume no responsibility for the privacy practices or the content presented on such external websites. Additionally, we may offer chat rooms, forums, message boards, and news groups for your use. Please understand that any information you voluntarily disclose in these public areas becomes publicly accessible and is beyond our responsibility. Consequently, you should exercise caution when deciding to disclose your Personal Information in such online venues.
12. Handling of Sensitive Personal Data:
We request that you refrain from transmitting to us or disclosing any sensitive Personal Data (e.g., social security numbers, information concerning your racial or ethnic origin, political opinions, religious or philosophical beliefs, health-related information, biometric or genetic data, criminal history, or trade union membership) through our Sites or via any other communication methods.
13. Amendments to this Privacy Policy:
Aris and Bearares reserves the right to update this Privacy Policy periodically. The “Last Updated” date displayed at the beginning of this document indicates the most recent revision. Any modifications to this Privacy Policy will take effect immediately upon our posting of the revised Policy on our Sites. Your continued utilization of our Sites following these modifications signifies your acceptance of the updated Privacy Policy.
14. Confidentiality and Security of Personal Data:
Customer’s personal payment details (e.g., credit card information) are currently securely stored with a reputable third-party payment processing entity, namely Stripe or PayPal. We do not retain credit card information on our own service infrastructure; it is exclusively stored within the secure “vaults” of these third-party providers. Except as explicitly stated otherwise within this Privacy Policy, we will maintain the privacy of your other personal information on secure servers and will not disclose it to external parties, unless such disclosure is strictly necessary to:
(a) Comply with a judicial order or other legal mandate;
(b) Protect our rights or property; or
(c) Enforce our Terms of Service. We provide you with the capability to transmit your Personal Data through secure and encrypted channels, provided you are utilizing a similarly equipped web browser.
15. International Data Transfers:
Your Personal Data may be stored and processed in any country where we maintain facilities or engage service providers. By utilizing our Sites or providing information to us, you hereby consent to the transfer of your data to countries situated outside your country of residence, including the United States, Australia, Germany, Ireland, Israel, Japan, and the United Kingdom, which may have data protection laws that differ from those in your country.
16. Data Protection Officer
Company has designated a Data Protection Officer (DPO) to regularly monitor and maintain the systems and processes relating to Company’s proper handling of Personal Data Information, and to make sure that appropriate safeguards be in place to ensure that any processing and retention of Personal Data complies with the GDPR. Moreover, the Company shall be responsible for onward transfer and the record-keeping relating to all processing activities, for the purposes of demonstrating compliance with GDPR, should a compliance audit be requested.